Sensor numbers (1 to 96 for Concord 4; 1 to 32 for Concord Express V4). 600 to 829 User codes used (0 to 229 for Concord 4; 00 to 15 for Concord Express V4). 830 to 835 Partition master code used (Concord 4 systems only). Page 34 Example 2: opening feature to be effective between 10 p.m. Monday through Friday (ending Saturday morning. Where is the email containing my authorization code? Overzealous spam filters may incorrectly identify the email containing your authorization code as spam and place it in your spam/junk folder. Please check your spam/junk folder. You may find the email message there. If you still can’t find the email, please contact us.
Concord 4 User Manual |
To enter programming mode press 8, Installer Code, 00. The keypad should read ”SYSTEM PROGRAMMING”. You must use an Alpha keypad and all partitions on the system must be disarmed. If you are using an Alpha keypad that will not be staying on site, you must delete the serial number when finished programming (Shortcut Number 10000, find the matching serial and then press D to delete). Or before entering programming mode press 8, Installer Code, 02 to enroll the keypad as a programming keypad only.
To programme a Concord 4, you must have an Alpha keypad and all partitions on the system must be disarmed. Once in programming mode, you can use A/B to scroll up and down through the menus and # to select/save or * to go back. 1 and 2 are used to toggle options On (1) or Off (2) and D is used to delete fields. There are also Shortcuts which work similar to programming locations, just type in the shortcut and it will jump you to that option, which is much easier than going up and down through the menus.
To exit programming mode press * repeatedly (could be once or could be 4 times depending where you are in programming) until the panel reads ”SYSTEM PROGRAMMING”. Next, press up (A) and it should now read ”EXIT PROGRAMMING”, press # to select.
To default the panel, get into programming mode, 8, Installer Code, 00. Once the system reads ”SYSTEM PROGRAMMING”, use B to scroll down until it reads ”CLEAR MEMORY”, press # then re-enter the Installer Code. The system will completely default and you will have to reprogramme it. The Installer Code will become 4321 and the Master Code will become 1234. If you have lost the Installer Code, you will need to replace the panel.
Cheat Sheet
This basic setup will be a good start for most Intrusion systems
Setting/Option | Example | ||
Account Number | 0010 (for Partition 1*) | XXXX | 2511 |
Phone Number | 01000 | Call central station to confirm | 1800838383 |
Dialer Abort | 02006 | 15 Seconds (GE's minimum setting) | 15 |
Auto Phone test | 02001 | ON (2) | 2 |
Supervisory Time | 0300 | 24hr time to send test reports. | 0420 |
Phone Test Freq | 0303 | Days 1-255 | 1 |
Next Phone Test | 0304 | Program the same as above | 1 |
SIA/CID Reporting | 01006 | 1=SIA 2=CID | 2 |
Line Fail Delay | 0213 | 10-240 seconds (D=delete) | 240 |
Open/Close Reports | 01004 | ON (2) | 2 |
Opening Reports | 06100 (for Partition 1*) | ON (2) | 2 |
Closing Reports | 06101 (for Partition 1*) | ON (2) | 2 |
Entry Delay | 0310 (for Partition 1*) | 30-240 seconds | 30 |
Exit Delay | 0311 (for Partition 1*) | 45-184 seconds | 60 |
Installer Code | 0001 | Default 4321 | 2511 |
Quick Arm | 0011 (for Partition 1*) | 2 = ON, 1 = OFF | 2 |
Swinger Limit | 06015 | 1-2 | 2 |
System Tamper | 06109 | On (2) | 2 |
UL98 Options | 0702 | ON (2) | 2 |
Touchpad Panics | 06010 | ON (2) | 2 |
Output 1 Config | 11101 | 01610-Configures as a BELL | 01610 |
Zone Programming | 083 | For help on programming Sensors go to the Zones tab above. |
*To program a different partition, change the third number from 1 to whichever partition you wish to alter. For example, the shortcut for changing the account number of partition 1 is 0010; therefore, to change partition 3 use shortcut 0030.
There are 230 user codes available.
Installer Codes
The Installer Code can only be changed in programming mode, so you need the Installer or Dealer Code to change it. By default, the Dealer Code is not set; I would recommend not using it.
0001 = Installer Code (default 4321)
0002 = Dealer Code (default not programmed)
The Master Code can add/change/delete all regular user codes and partition Master Codes. You must change codes from the user menu. To gain access into the user menu, press 9, Master Code. The panel should read ”TIME AND DATE”. From here, you can use A/B to scroll up and down and select the User Code menu, where you can scroll through Regular Users, Partition Masters, and Master Code. Select a code to alter. If you wish to delete the code, just enter the system Master Code again instead of a new code. The system will recognize the Master Code and delete the current code.
If you have lost the system Master Code, you have 2 options. First, you can attempt the back door into user programming using 9, Installer Code, 3, #. If this does not work, you have to default the panel. To default the panel, get into installer programming (8, Installer Code, 00) and when it shows ”SYSTEM PROGRAMMING”, use B to scroll down until it reads ”CLEAR MEMORY”, then press # and re-enter the Installer Code. The system will completely default and you will have to reprogramme everything. The Installer Code will become 4321 and the Master Code will become 1234.
If you have lost the system Installer Code, there is no way to access programming without the Installer or Dealer Code. Try 4321. If you have no luck, you will have to replace the panel.
All wired zones need a 2K OHM resistor across the zone.
Learn Sensors Shortcut 080
Every sensor must be learnt in, wireless or hardwired. Usually the main boards 8 zones are already learnt in to zones 1-8, respectively. If you are adding a zone Expander or wireless zones, every zone must be learnt in individually. Select learn sensors, it will now ask you to select a partition and then a group (zone type). If you are learning in multiple zones, I would recommend learning them all in as Sensor Group 13 (standard perimeter zone) then changing them individually in the Edit Sensors menu later. This can make testing easier, as Sensor Group 17 (standard motion sensor zone) will not show up as an open zone when the panel is disarmed. Once the keypad reads ”TRIP SENSOR XX”, simply trip the zone that you wish to learn. One beep indicates the zone has learnt in and the keypad should jump to the next available zone to learn. You can easily shoot yourself in the foot when learning wired sensors in, especially if you are working in a busy building. I would suggest tripping each zone at the head end or Expander by shorting out the zone with a resistor. This way there is less room for error, as people move around in front of motions, etc. Otherwise, you may end up with your zone 5 learnt in as zone 2 and a huge headache.
If there is an Alpha keypad staying on site, it is always good practice to program in zone names. Select Sensor Text then scroll to select which zone you wish to program. Once selected, it will ask you for an Item Number from the word library. Each zone can have up to 16 items. An item is a word or a letter; letters are used if you wish to make your own word, not from the library. Here are some commonly used words:
Deleting sensors is simple, just enter the sensor number and press #.
Edit Sensor Shortcut 083
The Edit Sensor menu gives you the option of changing the partition and Sensor Group of zones. Once you have selected a zone, it will first ask you to assign it to a partition. Zones can only be in one partition; there is no option for a 'lobby' or 'common' area. Once you have selected the partition, it will then ask you to assign a Sensor Group. Here are some commonly used Sensor Groups:
4 Wire Smoke:
To set up a 4 wire smoke detector, just wire it in as a normal zone and programme the sensor group as a
Keyswitch Setup
If you want to set a zone up so it will Arm/Disarm the panel when it is tripped, you will need a keyswitch zone. Learn the zone as a Sensor Group 28 in whichever partition you wish to access. Next, go to the shortcut Shortcut 0014 (for partition 1, for any other partition change the third digit of the shortcut to the matching partition: 0024 would be for partition 2, etc.) and tell the system which sensor will be the keyswitch for that partition. The keyswitch is now setup but you may want to change the style.
Shortcut 0015 (partition 1) changes the style of the keyswitch; by default, it is set as “Transition”.
(1) = Transition: The Keyswitch will Arm/Disarm whenever the sensor is opened. This should be used if you have a momentary push button.
(2) = State: This Keyswitch will Arm the partition when the sensor opens and Disarm the partition when the sensor closes again. Set for toggle switches or even doors.
Expanders
The Snapcard Expander (60-757) is an 8 zone Expander that plugs into the main board on the right hand side. On the Snapcard, only 6 zones are available to use for any sensor and the other 2 are dedicated as fire zones. The Superbus 2000 Expander (60-774) must be wired into the keybus and has 8 zones that can be used. Expanders do not get learnt into the panel like many other alarms, instead you must learn each zone in individually as if they were wireless zones. I would recommend adding the Expander to the panel and learn the zones in (Shortcut Number 080) using a resistor across the terminals, one at a time, rather than wiring each zone in and then trying to learn them in later. Be sure to short them with a 2K OHM resistor and not a loop of wire!
If you are removing or replacing an Expander, be sure to delete the serial number (Shortcut Number 10000, find the matching serial and then D to delete) to avoid a system fault.
The Speaker output cannot be programmed and is set as a speaker driver for partition 1 only. You cannot connect Piezos or Bells to this output. The output can drive a single 8-ohm speaker or a multiple speaker circuit of 8-ohms or higher. When connecting two or more speakers, wire them in series. Wiring speakers in parallel can permanently damage the panel.
Output 1 triggers positive when activated and output 2 triggers negative. The default configuration for these outputs is not ideal for a siren so I would recommend changing it to one of the settings listed in the table below.
Shortcut 11100 = Output 1 partition assignment (1-6)
Shortcut 11101 = Output 1 configuration (5 digit config, see below)
Shortcut 11110 = Output 2 partition assignment(1-6)
Concord 4 Default Installer Code
Shortcut 11111 = Output 2 configuration (5 digit config, see below)Shortcut 0305 = Output trip time, if the output is momentary (1-12 seconds)
To setup a Concord 4 for reporting to a central station you can use the Cheatsheet in the Overview tab. However, if you want a more custom setup or are going to be using a GSM then read on.
Phone numbers/ Account
Shortcut 01000 Phone number 1
Shortcut 01010 Phone number 2 (backup number 1)
Shortcut 01020 Phone number 3 (backup number 2)
Shortcut 01090 Downloader phone number
Enter in the phone number that the central station has given you for the panel to dial; use numbers 0-9, C will enter a pause and holding down 7 or 9 will give you a * or #. You can use phone number 2 and 3 as backups if you have more than one number. If you use backup numbers, the panel will attempt to dial out 16 times alternating between the numbers. If you do not programme numbers 2 and 3, it will attempt to dial out 8 times on phone number 1 before generating a communication fail trouble.
To delete a phone number, press D from within the programming field and then # to save.
Shortcut 0010 Account number Partition 1
Shortcut 0020 Account number Partition 2
Shortcut 0030 Account number Partition 3
Shortcut 0040 Account number Partition 4
Shortcut 0050 Account number Partition 5
Shortcut 0060 Account number Partition 6
If using more than one partition, be sure to enter an account number for each partition; they can be the same account number. To program HEX digits, just hold the number key down.
#+CODE+SENSOR NUMBER | Bypasses the sensor | Alternatively arm the system when the zone is open and press # |
* | Check System Status and Memory | *+* Check full status |
7+2+(partition number) | Changes to another partition | Partition Security must be off Shortcut 0004 |
7+6 | Check full memory |
To access User Menu press 9 + CODE.
From here, you can use A/B to scroll up and down through the menu and # to select and * to go back.